The information we collect
We collect information when you register on the site, place an order, enter any kind of contest or sweepstakes, interact with us through a survey or communicate via e-mail, or use any other website feature.
When ordering or registering, we may ask for your name, e-mail address, mailing address, phone number, credit card information, or other information. Yet, you can visit the website anonymously.
We also collect information about gift recipients in order to fulfill the gift purchase. This information will not be used for marketing purposes.
We use “cookies” to improve your experience and gather information about interaction with our websites. Please see the “Do we use ‘cookies’?” section below for more information.
How do we use the collected information?
We may use the information collected from you during registration, product purchase, entering a contest or promotion, interacting through a survey or marketing communication, surfing the website, or using certain other site features in the following ways:
Personalize your website experience and allow us to deliver the content and product range in which you are most interested.
To allow us to better serve you in responding to your customer service requests.
To process your transactions quickly and safely.
To organize a contest, promotion, survey, or other site features.
If you have signed up to receive our e-mail newsletter, we may send you periodic e-mails. If you would like to opt-out of promotional e-mail from us, please navigate to the “How can you opt-out, remove or modify information you have provided to us?” section. If you have not signed up to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features, such as marketing programs and “members-only” content will be asked if they want to be on our e-mail list and receive e-mail communications from us or not.
How do we protect your information?
We have implemented numerous security measures to maintain the safety of your personal information. Your personal information is stored behind secure networks and is only accessible by a limited number of people with special access rights to such systems, and ought to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/payment information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.
Do we use “cookies”?
Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture relevant information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also necessary to help us understand your preferences based on previous or current site activity, meaning we can provide better quality service.
We may work with third-party service providers to assist us in better understanding our site visitors. These service providers are not allowed to use collected information, except to help us conduct and improve our business.
You can enable notifications about cookies and completely turn them off. This can be done through your web browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn how to modify your cookies. If you turn the cookies off, it can impact the website usage and limit some of the website features. You can still place orders over the phone by contacting customer service.
Do we disclose the information we collect?
We do not sell, trade, or otherwise transfer your personally identifiable information to any third party unless we provide you with advance notice, except as described below. The term “third parties” does not include www.stix-rods.com. It also does not include website hosting partners or other parties who can assist us in operating our website, conducting our business, or servicing you. These parties are obliged to keep your personal information confidential. We may also release your information if we believe a release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Note that non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other use.
How can you opt-out, remove or modify the information?
To modify your e-mail subscriptions, please let us go through changing your preferences in the “My Account” section. Please note that due to email production schedules, you may receive emails already scheduled.
To delete all of your online account information from our database, sign into the “My Account” section and remove all the data, including billing and shipping address and payment method. Please note that we may keep information about individual sales transactions for our own records.
Third-party links
We may include third-party links on our site to improve your experience. However, these sites have separate privacy policies. We take no responsibility or liability for the content or activities of these linked sites. Yet, we’d like to receive feedback about these sites, including the information about the link’s operability.
Changes to this policy
If we decide to change our privacy policy, all changes will be posted on this page. Policy changes will only apply to information collected after changing the date. This policy was last modified on July 6, 2022.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any questions or concerns related to the privacy information and other matters discussed in this policy.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section to establish the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
You consent to our privacy policy by using our website or any related features.